Zips Car Wash

Elisha Rockett 2 months ago

I love this place but after today, I WILL NEVER GO THERE AGAIN. My mother and I are canceling our memberships. For the woman , Jennifer Elvis, being extremely rude to my mother and I .. The fact you snatched the rags out her hands because you thought we were washing our cars with windshield wiper fluid which makes no sense … and then you unprofessionally got into my mother’s face. And my mother said she could smell the alcohol on your breath. Extremely disrespectful to a 62 year old woman. You got some nerve. She’s been a resident here all her life. I will make sure to let my friends and family know not to go here ever again. I’m calling corporate.,

Daniel Braxton 3 months ago

Incredible service! My car looks amazing, but the best part was definitely the staff. They were incredibly friendly, helpful, and greeted me with a smile from start to finish. I will absolutely be coming back!

Shemariah Spencer 3 months ago

horrible service the older white lady with dark brown hair takes about 15-20min to just let one person through and is very argumentative and dismissive to paying customers. claims she will be getting the district manager position but refused to help us as a paying customer with an ongoing membership as well as a fleet account with you all. I bring a lot of service to you all being that I have a car rental businessman and as a funeral director I have to have my vas and hearses cleaned as well. She was very incompetent, didn't ask her teams members for help when obviously she didn't know what she was doin, might I add I had my card with me and she looked of my active account and still refused service lol. I will never visit this location again and hopefully its very concerning she is up for a promotion as her people skills are terrible and she was very dismissive and quick to tell us to drive to another location even though she looked up the account.

Scott Upmal 5 months ago

This only applies to the Zips Carwash on South Main in High Point. This place is pathetic. It says Zips Car Wash on the sign, but they still can’t use the membership tag that I bought from a different Zips Car Wash. It’s been years since this place has been a Zips Car Wash. Every time I go there, they tell me it’s never going to work either because they are on a different system. Well, then you get your systems straight with other Zips car washes or should call yourself something else. My membership tag works just fine at every other Zips. This time they not only gave me the same system issue excuse but also gave me a problem because I don’t have the sticker attached to my car. They wouldn’t let me go through the car wash because it wasn’t attached to my windshield! The reason why I don’t have it attached is because they always have to look up my membership so I always have to give them the sticker. Update your system to work with other Zips car washes or don’t be giving me a problem about not having the sticker on my windshield!

Chiara Anderson 7 months ago

Customer service is terrible at this location. It’s always the blonde lady with the half done, broken nails. She has a very bad attitude. I have been up there twice and both times she has been rude and her nails looked like that last time. I wouldn’t mind doing whatever is company policy if she didn’t approach me with such a bad attitude. I have a really great experience at other ones. I love zips car wash and I use the one near work in Winston. Even though this one is close to my house, I WILL NEVER GO BACK TO THIS ONE. And I am letting ALL my friends and family know that the customer service is not good here. Especially if you get that lady.